Two very interesting posts on the same blog  Some banks have become too complex to manage and is big bank complexity irreversible.

Both focus on the complexity that characterizes large banks and how this has changed over time, with some excellent examples from Citibank and others. Interesting reading - it is clear that you can only control what you can actually understand.

As people capability becomes a limiting factor in our ability to manage complex organizations we need a combination of business simplification, higher levels of skills in managing complexity and an organization design that takes these limitations into account.

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Apr 08 2009